Gemalto Thales, as the fingerprinting vendor, we have been experiencing several requests from fingerprint site locations offering limited hours or temporary closures due to the COVID-19 pandemic. Your patience and understanding is appreciated during this unprecedented time. Please continue to check the location's availability listing for updates at www.aps.gemalto.com before choosing to visit. Gemalto /Thales is committed to making appropriate website updates as the changes are requested.

Click here for a message to all fingerprint sites regarding the coronavirus (COVID-19) situation
Please be aware Gemalto performs system maintenance every 3rd Saturday of the month, service may not be available during this time.

Applicant Use

  • Register Online for a Background Check
  • Refund Policy
  • Already registered with DOH? Click here
  • Cancel an existing Registration
  • Modify an existing registration
  • Print a registration receipt
  • Print a fingerprint submission receipt
  • Out of State Applicants - Hardcopy Cards

Agency Use

  • Agency Login (Billing, Reporting, CHRI)
  • Livescan Login (Fingerprinting)
  • Agency Payment Account Descriptions
  • Agency Payment Account Enrollment
  • Enroll for CHRI Reviewing account
  • How To Fund An Escrow Account
  • CHRI Enrollment FAQ

Useful Information

  • Fingerprint Location Map
  • FAQs - Answers To Common Questions
  • Process Overview - Registration, Fingerprinting & Results
  • Gemalto Cogent Contact Information
  • Fees & Payment Information
  • CCW Licensing FAQ

Fingerprint Site Use

  • Fingerprint Site Login
  • Interested in becoming a fingerprint location? Click here!

 

If you are unsure of which agency you need to register for, please consult with your requesting entity for further guidance. You are financially responsible if the registration is incorrectly completed.