Gemalto Thales, as the fingerprinting vendor, we have been experiencing several requests from fingerprint site locations offering limited hours or temporary closures due to the COVID-19 pandemic. Your patience and understanding is appreciated during this unprecedented time. Please continue to check the location's availability listing for updates at www.aps.gemalto.com before choosing to visit. Gemalto /Thales is committed to making appropriate website updates as the changes are requested.

Click here for a message to all fingerprint sites regarding the coronavirus (COVID-19) situation
Please be aware Gemalto performs system maintenance every 3rd Saturday of the month, service may not be available during this time.

Applicant Use

  • Register Online for a Background Check
  • Refund Policy
  • Already registered with DOH? Click here
  • Cancel an existing Registration
  • Modify an existing registration
  • Print a registration receipt
  • Print a fingerprint submission receipt
  • Out of State Applicants - Hardcopy Cards

Agency Use

  • Agency Login (Billing, Reporting, CHRI)
  • Livescan Login (Fingerprinting)
  • Agency Payment Account Descriptions
  • Agency Payment Account Enrollment
  • Enroll for CHRI Reviewing account
  • How To Fund An Escrow Account
  • CHRI Enrollment FAQ

Useful Information

  • Fingerprint Location Map
  • FAQs - Answers To Common Questions
  • Process Overview - Registration, Fingerprinting & Results
  • Gemalto Cogent Contact Information
  • Fees & Payment Information
  • CCW Licensing FAQ

Fingerprint Site Use

  • Fingerprint Site Login
  • Interested in becoming a fingerprint location? Click here!